Support Services

Support ServicesMembership Opportunities
Our monthly email newsletter will keep you on the cutting edge with business alerts, industry updates, scheduled conferences/events and more! Membership also offers a listing in our directory of service providers. – Quarterly Rate $99.00

 

Telemarketing

Appointment Setting
Lead Qualification
Surveys Market Research
Marketing Campaign/Seminar/Trade Show follow up

NO CONTRACT REQUIRED, pricing based on hourly rates.

Hours
Hourly Rate
Packaged Options
20-50
$48.00
40 Hours - $1160/$29.00/hr.
51-100
$43.00
80 Hours - $2160/$27.00/hr.
101-300
$39.00
120 Hours - $3000/$25.00/hr.
301-500
$36.00
300 Hours - $6900/23.00/hr.
501-1000
$32.00
600 Hours - $12,600/$21.00/hr.
1001 and Up
$29.00
1500 Hours - $28,500/$19.00/hr.

Each order receives (at no additional charge) 10 FREE HOURS TO NEW CLIENTS

Script Production
Approved by client prior to any calls.
QC Verification
Appointments are verified by Quality Control.
Lead Transfer
Leads are forwarded daily via email/fax.
Bilingual Service
If your product requires a foreign language, please advise.
Report Results
Detail reports depicting prospect data and call results.
Lead Generation
Lists are cross referenced against Do Not Call Registry.

No overseas calls – all calls U.S. No set up fees

Contact Us!

Client Care

Answering & Messaging:
We will take messages for you and deliver them to you via email or phone.
Remote Reception Services:
Your calls are covered for lunch periods, sick days, breaks, vacations, or overflow.
Order/Trouble Ticket Creation:
Calls regarding problems, customer queries, and orders are handled quickly and efficiently.
$19.95* monthly charge, $100 initial set up fee
*100 minutes call allotment/monthly; $0.39 cents per additional minute

Contact Us!

Quality Control:
We frequently survey the practices of our clients related to sales performance, service quality, internal operations and other field performance. This service has been integrated to incorporate industries from Law Firms to Insurance Companies. All company processes require some form of check and balances. We can help provide the balance.

Quality Control personnel will conduct interview process to determine QC program applicable. Client approval is obtained prior to program commencement.

System Development & Implementation
Starting as low as $295.00
LMS Monitoring and Reporting (Weekly)
Starting as low as $120.00
LMS Monitoring and Reporting (Monthly
Starting as low as $600.00

*LMS monitoring and reporting is through remote telecommunication processes only.

Contact Us For Quote!

Document Production
Documents are produced from Legal software packaging applicable to various states; we also utilize ChoiceLegalForms.net one of the finest document companies in existence today, we can deliver to you forms that are the most effective in accomplishing their goals….as the slogan goes for ChoiceLegalForm.net “We have a form for that!”.

Modes of operation to encompass 48 hour to 15 day turn around.

Contact us today concerning document needs for price quote.

Document Storage:
Safely tucked away from prying eyes and disaster, we provide secure storage for our clients. Media vaults, temperature controlled and/or underground storage options available.

All storage orders are charged a one time $50 set up fee in addition to fees below.

New Receipts Cost: $5.00/per item:
A New Receipt is a box, magnetic tape, cartridge or file. New receipt transaction charges include unloading, transport, data entry for recording purposes, and shelving of material. Any additional labor or special requests will be billed at hourly service rate of $32.00/hour.

Retrieval Cost: $5.00/per item:
Retrieval is a box, magnetic tape, cartridge or file. Retrieval charges include all routine labor, receiving of requests, freight handling, labor related processing/shipment time.  Postage, commercial freight and courier delivery charges are not included. (Quote will be provided at time of request). Freight charges will be re-billed at cost plus 10%. (Maximum rebill amount will be $90 plus the original freight bill).
Re-storing of retrieved items will be treated as a New Receipt.

Emergency Retrieval Cost:

8:00 a.m. to 5 p.m.
$99.00
5:00 p.m. - Midnight (Mon-Fri)
$150.00
Midnight - 8 a.m.
$180.00
Holidays & Weekends
$200.00

Emergency retrieval rates are in addition to regular retrieval transaction rates.

Contact Us!