Services
Business Development | Business Management
Support Assistance
BUSINESS DEVELOPMENT
 Business Plans
We guide our clients through the creation of specific business plans, financial projections and investor presentations along with other supporting information to powerfully present their company to varied funding sources. We implement engaged methodologies to insure high quality, customized plans.
Strategic Planning
We believe business growth and service excellence must be planned and sustained through organizational infrastructure. The corporate strategy must be clear, the vision must be clear, and delivered by every member of the organization. This service is designed for the senior executive representatives and direct report personnel.
Each functional area of the company is refocused on its role as an integrated part of a whole, and a unanimous agreement of the direction, strategies and tactics of the business are determined through our Strategic Planning Workshop. Participants achieve unanimous agreement and gain value from the process along with sustaining and substantial personal growth from interaction with the LMS facilitator and all attendees.
Corporate Identity and Branding
The Corporate Identity is the presentation of an image to inspire trust from your prospective clients/customers to meet their needs. Corporate Identity is much more than a logo, which is the general perception of businesses today. Your company’s identity and brand are crucial for effective communication with current and potential customers. Corporate Identity and Branding services may be just what your business needs for development and growth. Consider the following:
- What is the perception or image projected from your business card?
- Does it make prospects what to do business with you?
- What should your company’s brand stand for?
- Does it appeal to your target market?
Training (Sales/Management)
LMS training workshops are designed to assist your company in the areas of Sales and Management. Our programs are inventive, exciting and challenging; applicable to varied industries delivering resounding results. Does your sales force truly know what they are selling? LMS Sales/Management Training has curriculums of Action, Consultative, Intangible/Tangible and Conceptual Selling.
Program participants of LMS techniques have increased sales by up to 50%. Courses are designed for “rookie” and tenured Salespersons, as well as the seasoned veterans such as Corporate Trainers and Sales Management personnel.
BUSINESS MANAGEMENT
 LMS assigns a team member to your project (company) as a “Coach”. This service is designed for clients requiring additional support, follow-up and attention. Our coaches are there to help you attain the goals and objectives of your business plan, in the capacity of a confidant and mentor. They are not going to tell you how to run your business, but offer strategies and possible solutions – allowing your determination of what works for you and your company. Coaches are experienced professionals in the areas of operations, management, training and finance.
Your coach is available to help you see the reality of the situation (an objective perspective) and help you determine options and potential solutions. Here are a few reasons you may need an LMS Coach….
Structure and Management
What is your management style? Who is leading? What is the frequency of stress situations? What is the level of productivity in your company? Are there company/departmental meetings that yield immediate solutions and results?
Leadership and Decisions
Are you a leader or a manager? Are you trying to do everything yourself? What is the level of productivity in your company? Are you staying informed of developments in your field/industry? Are you over delegating?
Employee, Recruitment, Training & Management
Are roles and responsibilities clearly established? Are they followed? What is the level of productivity in your company? Is there enthusiasm among your employees? Are they inspired? Are changes in personnel needed?
Financial & Operational Growth
Have you taken advantage of networking or roundtable opportunities? Is financial reporting current and timely? What new relationships have been formed? What is the level of productivity in your company? Are you paying attention to the details?
If you noticed, the question of productivity levels appeared each area. Productivity is key to the growth of your company. You must be able to stand and deliver. For refocusing opportunities and the “shot in the arm” your company and/or employees may need…contact us about our Coaching Program.
SUPPORT ASSISTANCE
 Membership Opportunities
If you want to stay ahead in today’s advancing market, membership with Legal Marketing Services is a must! Our monthly email newsletter will keep you on the cutting edge with business alerts, industry updates, scheduled conferences/events and more! Membership also offers a listing in our directory of service providers. Join today!
Telemarketing
Poor contacts are costly and counter productive. We establish contact; introduce your company, its products and/or services to the individuals responsible for making decisions regarding your offer.
Our Telemarketing staff is comprised of highly skilled and experienced persons. Integrity, accountability, responsibility and result driven are the characteristics of the LMS Telemarketing Department; and they are never compromised. Training of LMS staff is ongoing and constant. We use VO/IP systems, for one on one recorded calls. Recordings are held in our internal network for quality assurance and training purposes.
LMS offers you:
Appointment Setting
Lead Qualification
Surveys/Market Research
Marketing Campaign/Seminar/Trade Show follow up
Lead Generation Listings are included at no additional charge with Telemarketing Services. LMS will obtain listings for mailing or calling. A few simple questions to answer and the order is forwarded for processing. Lists are cross referenced through the Do Not Call Registry at the time of generation.
Client Care
Our Client Care department can serve as front door representatives to your company. We have the expertise and experience to assist in your telecommunication needs. Client Care staff is comprised of dedicated and talented individuals with keen sensitivity to various issues affecting the success of your business.
This service is designed to be the primary contact for your callers are to supplement your service. In either capacity our Client Care personnel is the lifeline of your organization, delivering and/or receiving information, professionally representing your company. We take this responsibility seriously. Contact us to see how we can help with:
Answering and Messaging Services
Remote Reception Services
Order/Trouble Ticket Creation
Quality Control
LMS Quality Control personnel serve in many capacities for our clients. We can act as the consultant, system administrator, support staff as well as provided other specialized services on an individual basis.
We work to provide our clients with efficient, cost effective services and solutions; helping companies to document and implement workable quality management and evaluation systems while complying with customer and quality standards. There are 3 phases to the service: Planning, Design and Installation.
Planning Phase – we assist to provide cost effective communication solutions tailored for your present needs and future growth capabilities.
Design Phase – we provide the resources and expertise needed to insure its integrity which will result in expandable, maintainable and reliable systems.
Installation Phase – we provide the management to guarantee quality assurance to meet operational compliance.
Document Production
This service is available to law firms and attorneys only. LMS has the capability to provide an excellent quality of customized documents, regardless of quantity in the practiced areas of Estate Planning, Charitable, Corporations, and Limited Liability Companies. The process is effortless and operates under a “keep it moving” mantra. It is our desire to relieve you of the time consuming task of document production, thereby placing you in a revenue generating position of your firms business.
Document Storage
Records and data are protected 24 hours by security guards, fire systems, alarm systems, and a host of other physical and technological security measures. Your vital records and/or data will fear not tornado, wildfire, or other natural disaster. Records are kept safe from temperature and humidity fluctuations. Temperature controlled unites or underground storage options are available at budget conscious rates.
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